Found Water? Use This Checklist
Water damage is easier to handle with a list. Work through this one in order.
1. Stop the water. Close the main shutoff valve if the water comes from a pipe, fixture or appliance. 2. Check for power hazards. Stay away from water near outlets, cords or the panel. 3. Record the scene. Take wide photos of each wet room, then close-ups of the damage and the source. 4. Write the time. Note when you found the water and when you stopped it. 5. Move belongings. Rugs, electronics and papers go to a dry room.
Next, reach someone with the equipment to finish the job. Onlinewatchtv Water Restoration connects homeowners in Spokane and nearby towns with independent restoration providers.
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Prefer to send details in writing? Use the estimate form and attach your notes.
What not to do while you wait:
- Do not cut into drywall or pull up flooring before moisture is measured.
- Do not use a household vacuum on water.
- Do not run the furnace if ducts in the crawl space or basement got wet.
- Do not throw away damaged items before you photograph them.
- Do not assume a surface that feels dry is dry inside.
What helps:
- Open interior doors to move air.
- Lift rugs and lay them flat in a dry room.
- Put foil or blocks under furniture legs.
- Mop clean water off hard floors.
- Keep adding to your notes as you notice new things.
Once these steps are done, you have already done most of what a homeowner can safely do. The rest is equipment, measurement and time, and that is where a provider comes in.
How It Works
Step 1: You Reach Out
Call or send the estimate form. Include what happened, which rooms are wet and whether the water is clean or came from a drain or outside.
Step 2: Your Request Is Routed
Onlinewatchtv Water Restoration is a referral service. Your request goes to an independent water damage restoration provider who serves your part of the Spokane area, or to a partner who works with providers there. We do not send workers or run equipment.
Step 3: The Provider Inspects
The provider asks a few questions and sets a time to look. They use moisture meters to find where water traveled, including behind walls and under floors.
Step 4: You Get a Written Estimate
The estimate should list each stage: water removal, drying, removal of damaged materials and repairs. You decide whether to hire the provider. There is no obligation.
What to Keep on File
- Photos before cleanup
- Your timeline
- A list of damaged items
- Receipts for anything you bought
- The provider's estimate and moisture readings
These records help with estimates and any insurance conversation.
Records Timeline
Use this order so nothing gets missed:
1. Hour one: photos of every wet area and the source, plus the time found and time stopped. 2. Day one: a list of damaged items with age and rough value, and receipts for anything you bought. 3. Each visit: a photo of the equipment setup and a note of the readings the provider shares. 4. End of drying: the final readings in writing. 5. After repairs: the invoice and a photo of each finished room.
Keep all of it in one folder. Name it with the date of the leak.
Areas We Cover
Onlinewatchtv Water Restoration connects homeowners in Spokane and the surrounding towns with independent providers across the Spokane area.
Homes in this region face steady moisture. Long wet seasons keep roofs, gutters and siding damp for months. Moss builds up on shingles and in gutters and can push water under roofing. Windstorms knock branches onto roofs and pull at flashing. Mild temperatures mean damp stays damp.
Many homes are wood frame. Older craftsman houses often sit over crawl spaces or partial basements. Newer townhomes share walls, so a leak in one unit can reach another. Crawl spaces are a common place for water to collect unnoticed.
The providers you reach through Onlinewatchtv Water Restoration know these homes and this weather. Check the service areas page for your town.
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Town not listed? Reach out anyway. Many providers cover a wider radius.
Common causes by season:
1. Fall: leaves and moss block gutters before the rain sets in. 2. Winter: steady rain saturates soil and crawl spaces; cold snaps freeze exposed pipes. 3. Spring: roof flashing damaged in windstorms starts to leak. 4. Summer: a dry stretch hides slow plumbing leaks until stains appear.
Mention the season and the likely cause when you reach out.
Early Warning Sign Checklists
Inside the House
Walls and Ceilings
- Stains that grow or change color
- Paint that bubbles or peels
- Drywall that feels soft when pressed
Floors
- Wood that cups or lifts at the edges
- Vinyl that bubbles
- Carpet that feels damp or smells musty
Under Sinks and Appliances
- Swollen cabinet bottoms
- Rust on supply valves
- Drips on hoses behind the washer
Under and Around the House
Crawl Space
- Standing water or damp soil
- A torn or missing vapor barrier
- A musty smell coming up through the floor
Roof and Gutters
- Moss buildup on shingles
- Gutters that overflow during rain
- Downspouts that drain against the foundation
Seasonal Checks
Before the Wet Season
- Clear gutters and downspouts
- Check roof flashing after windstorms
- Look into the crawl space with a flashlight
Before a Cold Snap
- Disconnect garden hoses
- Insulate exposed pipes in the crawl space
Keep a Record
Take a photo of anything you find and note the date. If it gets worse, those photos show the timeline.
Next Step: Reach Out
Checklist done? Photos saved? Then reach a provider who can finish the job.
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Or send the estimate form with your notes and photos. An independent provider who serves your part of the Spokane area will follow up with next steps.
If you are not sure whether the problem is big enough to need a provider, describe it anyway. A provider can tell you on the first conversation whether it sounds like something you can handle with towels and a fan, or whether it needs extraction and commercial drying. Either way, you come away with a clear next step and a better idea of what to record.